When buying from aspire you can rest easy, we have everything covered!
We provide a complimentary returns policy so that if for any reason the item is not quite what you expected then you can return it to us with 30 days and we will offer you an exchange or full refund. To arrange the return of an item just contact us on firstname.lastname@example.org to let us know that you would like to return it to us.
-All items returned to us need to include all your original documents including receipt, detailing the reason for the return. Include a cover note if necessary.
-Return your item back to us using a postal or courier service ensuring that the item is insured up to the correct value, you are responsible for return postage costs and ensuring the item is properly insured. Aspire cannot be responsible for any loss or damage to the item during transit.
-All returned items must be in a new and unsused condition. Any items which show signs of wear or alterations being done by any other jeweller will not be accepted for return.
-Items returned to us without the proper documentation, including the box, receipt and certification will not be accepted.
-Full diamond eternities and weds cannot be resized so will need to be returned and completely re-made.
-Items which have had engraving added will not be accepted for return.